Privacy policy.

Our contact details

Name:  Stewart Remington

Address: 31 Beamish Road, Canford Heath, Poole, Dorset BH17 8SB

Phone Number: 07811 343040 or 01202 669190

E-mail: stewart@pondtek.co.uk

The type of personal information we collect

We currently collect and process the following information:

·         Name and contact details, as supplied via our contact form or communication methods.  

·         Name and contact details, supplied through recommendation.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·         Contact us form

·         Telephone enquiry

·         Email enquiry

·         Through recommendation

We use the information that you have given us in order to respond to your enquiry; we may retain this for future correspondence.

We will not share this information with anyone else.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us by email, stewart@pondtek.co.uk.

How we store your personal information

Your information is securely stored by Pondtek, 31 Beamish Road, Canford Heath, Poole, Dorset BH17 8SB.

We keep contact details for six years. We will then dispose of your information by manually deleting emails and records stored.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at stewart@pondtek.co.uk or write to 31 Beamish Road, Canford Heath, Poole, Dorset BH17 8SB if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing stewart@pondtek.co.uk or write to us at Pondtek, 31 Beamish Road, Canford Heath, Poole, Dorset BH17 8SB.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

10.04.2021